Shipping Policy – Musk Al Hijaz

At Musk Al Hijaz, we are committed to delivering your favorite fragrances safely and on time across Pakistan.

Order Processing

• All orders are processed within 1–2 working days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 working days

• Other Areas: 4–7 working days

Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

• Standard shipping charges are calculated at checkout.

• Free shipping may be available on selected orders or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan.

Please ensure someone is available to receive the parcel at the provided address.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp (if available).

Incorrect Address

Please provide complete and accurate shipping details.
Musk Al Hijaz is not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.

Damaged or Missing Items

If your parcel arrives damaged or any item is missing, contact us within 24 hours of delivery with clear photos and order details.

Contact Us

For shipping-related questions, contact us:

📧 Email: support@muskalhijaz.com
📱 WhatsApp: 0316-1177963
🌐 Website: www.muskalhijaz.com

Thank you for shopping with Musk Al Hijaz 💚